Cross-Data Knowledge Graph Construction for LLM-enabled Educational Question-Answering System: A Case Study at HCMUT

In today’s rapidly evolving landscape of Artificial Intelligence, large language models (LLMs) have emerged as a vibrant research topic. LLMs find applications in various fields and contribute significantly. Despite their powerful language capabilities, similar to pre-trained language models (PLMs), LLMs still face challenges in remembering events, incorporating new information, and addressing domain-specific issues or hallucinations. To overcome these limitations, researchers have proposed Retrieval-Augmented Generation (RAG) techniques, some others have proposed the integration of LLMs with Knowledge Graphs (KGs) to provide factual context, thereby improving performance and delivering more accurate feedback to user queries.

Education plays a crucial role in human development and progress. With the technology transformation, traditional education is being replaced by digital or blended education. Therefore, educational data in the digital environment is increasing day by day. Data in higher education institutions are diverse, comprising various sources such as unstructured/structured text, relational databases, web/app-based API access, etc. Constructing a Knowledge Graph from these cross-data sources is not a simple task. This article proposes a method for automatically constructing a Knowledge Graph from multiple data sources and discusses some initial applications (experimental trials) of KG in conjunction with LLMs for question-answering tasks.